Terms of service

🔒 Privacy Policy

Effective Date: May 2026

Introduction

Welcome to Og Next Gen ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ognextgen.in or make a purchase from us.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal details: Name, email address, phone number
Billing & shipping information: Address, city, country, postcode
Payment information: We do not store your card details — payments are processed securely by our payment providers
Device information: IP address, browser type, pages visited (via cookies)
Order history: Products purchased, order value, delivery status

How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your customer service enquiries
Improve our website and product offerings
Send promotional emails (only if you have opted in — you can unsubscribe at any time)
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

Shipping carriers (e.g. DHL, FedEx, Royal Mail) — to deliver your order
Payment processors (e.g. Stripe, PayPal) — to process transactions securely
Shopify — our e-commerce platform provider (see Shopify's Privacy Policy at shopify.com/legal/privacy)
Legal authorities — if required by law

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings at any time, though some features of the site may not function properly.

Data Retention

We retain your personal data for as long as necessary to fulfil your order, comply with legal obligations, and resolve any disputes. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your country, you may have the following rights regarding your personal data:

Right to access — request a copy of the data we hold about you
Right to correction — request that we correct inaccurate data
Right to deletion — request that we delete your personal data
Right to opt out — unsubscribe from marketing emails at any time
GDPR rights (EU/UK customers) — including the right to data portability and to lodge a complaint with your local data protection authority

To exercise any of these rights, email us at ognextgen01@gmail.com.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. All transactions on our site are encrypted using SSL technology.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.